This 2-Day Training Built the Expertise of Our Sales Team
As the Midwest’s leading siding contractors and home exterior professionals, expertise is essential for our entire team here at Xtreme Exteriors. While our hardworking siding and roofing contractors are constantly honing their expertise with the various products we install, our brilliant sales team has less hands-on experience.
To better equip our sales team with in-depth knowledge of many of the high-quality products we install, we hosted a 2-day training event just outside Nashville, TN, at our Goodlettsville showroom. This training event was an opportunity for the sales team to hear directly from our manufacturing partners and learn a bit more about their products and even the installation process for many key materials.
The event was an excellent team-building opportunity—and a chance for our sales team to gain exclusive knowledge to help them better assist our customers.
Participants from Across Our Services
At Xtreme Exteriors, our highly trained contractors work with siding, windows, roofing, and more to provide a wide range of home exterior services throughout the Midwest. That range of services also demands in-depth knowledge across many products, each made by some of the industry’s top manufacturers.
For this training event, our goal was to assemble as much training and knowledge from our product partners as we could. Attendees included representatives from many of the top names in the home exterior services industry, including James Hardie, LP Building Solutions, Allura™ USA, Engage Building Products, Owens Corning, Alside, and CertainTeed.
These companies all spoke on their products and industries, sharing an incredible amount of knowledge with our sales team. These companies covered various products, including things our customers may frequently think about themselves—like siding and roof shingles—as well as products only contractors may typically consider—like wood building products and trim.
Firsthand Installation Training
While our sales team has in-depth knowledge across the variety of products we offer, not many of them have direct experience in installing siding, roofing, and other home exterior materials. This training was their chance to get a real firsthand look at the installation process for many of the products we offer.
Our hope with this more involved training program is to better equip our team with the knowledge they need to confidently answer questions from potential customers throughout the sales process, ensuring everyone is well-informed and feels comfortable with the road ahead.
Participation from Across the Xtreme Exteriors Team
For this event, we wanted to involve as much of the Xtreme Exteriors sales team as we could. Ultimately we had 14 of our sales representatives participate in the training event, including members of both the residential and commercial sales teams. Our sales representatives were well accounted for geographically as well, including members of both our Midwest and East Coast teams.
With so many of our team members involved, this was also an opportunity for team building as well. Following the training, we provided a team-building dinner for our sales team to better understand each other, share knowledge, and just connect outside of a work context.
Helping Us Help Our Customers
The goal of our sales team is to connect potential customers with the products and services they need for their home. In some cases, that may mean recommending one specific product, while in others we may determine that their situation is better suited to a different material.
Gaining a more in-depth understanding of the products our installation teams are working with only helps our sales team to better serve our customers. The end result is happier, more informed customers who feel empowered to make the right decisions for their home.
Schedule a Consultation with Xtreme Exteriors Today!
Continued learning is a major driving force behind our status as the Midwest’s leading siding and home exterior contractors. That goes for more than just our installation teams, who are constantly completing installation and product training sessions—because our sales representatives are often the first point of contact for our customers.
This training event was a great opportunity for our team to broaden their knowledge to better assist our customers. And if you’re interested in transforming your home, one of our highly trained Xtreme Exteriors representatives will be happy—and ready—to help!
Reach out to our team today or stop by the Xtreme Exteriors showroom nearest to you:
Nixa, MO | Shawnee, KS | Rogers, AR | Pittsburg, KS | Goodlettsville, TN
