Employee Highlight: Jessica Taylor

Jessica Taylor Headshot for Xtreme Exteriors

Meet Jessica Taylor: The Backbone of Xtreme Exteriors’ Office Management

At Xtreme Exteriors, the smooth operation of our office is crucial to delivering the high-quality service our customers expect. Our Office Manager, Jessica Taylor, is behind the scenes ensuring everything runs like clockwork. With her dedication and expertise, Jessica plays a vital role in our Goodlettsville team’s success.

From Cross Plains to Xtreme Exteriors

Jessica hails from Cross Plains, TN, and attended East Robertson High School. After working in customer service and office management for many years, she joined the Xtreme Exteriors Goodlettsville team on August 8th, 2023. Jessica’s career path reflects her commitment to finding a workplace that values her skills and fosters professional growth.

Finding the Perfect Fit

Jessica’s journey to Xtreme Exteriors was driven by her desire to find a career where she could make a significant impact. After working in the insurance industry, she realized it wasn’t the right fit. An interview with Lukas at XE changed everything. Jessica quickly recognized that Xtreme Exteriors was a closely-knit team that valued strong relationships and took pride in their work. She knew this was the place where she could build a fulfilling career.

Integral Role at Xtreme Exteriors

As Office Manager, Jessica oversees office system management, bookkeeping, scheduling, customer care, and database maintenance. Her responsibilities are diverse, but her primary focus is ensuring that the office operates efficiently and that team members and customers receive the support they need.

A Fresh Perspective in Contracting

Although Jessica is new to the contracting industry, her fresh perspective has been invaluable. She was attracted to the industry because she was looking for something new, and could build a career. Her interview with XE confirmed it was the perfect fit, and she hasn’t looked back.

A Career Shaped by Experience

Jessica’s background in customer service and office management has significantly shaped her career. Her experience in these fields has equipped her with the skills to handle the complex tasks of her role at XE. While she doesn’t have previous contracting experience, her ability to adapt and learn quickly has made her an asset to the team.

Passion for Her Role

Jessica’s passion for her job is evident in everything she does. She loves helping her team achieve their goals more efficiently and bringing homeowners’ visions to life. Her role allows her to make a real difference within the office and the successful completion of projects.

Proud Moments at XE

One of Jessica’s proudest achievements at Xtreme Exteriors is the level of efficiency and organization she has brought to the office. She takes great joy in knowing that her team members feel comfortable coming to her for guidance and support. The family-like work environment she has helped cultivate is a testament to her leadership and dedication.

Choosing Xtreme Exteriors

Jessica chose to work at XE because of the company’s commitment to work-life balance and its family-like culture. The support she receives from the owners and her colleagues allows her to excel in her role and contribute meaningfully to the company’s success.

Goals for the Future

Looking ahead, Jessica’s goals for the next 12 months are focused on preparing the office for expected growth in the market. She aims to help the team work more efficiently by introducing new processes and enhancing existing ones. Jessica is excited to witness and be a part of Xtreme Exteriors’ growth in the coming year.

Facing Challenges Head-On

Every role comes with its challenges, and Jessica’s is no exception. While she didn’t specify the biggest challenges she faces, it’s clear that her ability to stay organized and maintain open communication with her team is key to overcoming any obstacles.

Life Outside of Work

When Jessica isn’t managing the office, she spends most of her free time driving her kids to their sports and activities. As a dedicated mom, she wouldn’t change it for anything. Her love for her family is matched only by her passion for her job.

A Fan of the Tennessee Vols

Jessica is a proud fan of the Tennessee Vols and brings that same enthusiasm to her role at Xtreme Exteriors. Her dedication to her team and her ability to balance work and family life make her an invaluable member of the XE family.

Conclusion

Jessica Taylor’s story is one of dedication, growth, and passion. As the Office Manager at Xtreme Exteriors in Goodlettsville, TN, she plays a crucial role in ensuring the success of our team and the satisfaction of our customers. Her journey to XE and her commitment to excellence make her a true asset to our company. If you find yourself looking for an experienced exterior contractor you can trust, come visit our Goodlettsville showroom and say hi to Jessica while you’re there!